Policies

New Clients
Please fill out and submit the 2-online forms (health history, and mandatory waiver forms) prior to your first appointment. See “New to Massage Therapy?” for more info.

Appointments
Please be on time for your appointment. Your scheduled session cannot be extended.

Receipts
A receipt will be issued on the date of the appointment, and only the name of the person for whom treatment was provided will appear on the receipt.

Cancelations
48-hours’ notice is required to cancel/reschedule your appointment.
Missed appointments will be charged the cost of the service booked.
Please notify the clinic by calling 778-898-6789, by text message at 604-836-2784, or by emailing lindsayleong.rmt@gmail.com

*If you have a fever, sore throat, cough, or runny nose, please stay home.
Cancelations due to illness will not be charged the missed appointment fee.